Instances have improved and its extremely sad. BTW – Our flight to Madrid was with Iberia plus the encounter was the whole reverse! The aircraft was vivid, clean and fashionable and also the foodstuff decisions were being appetizing as well as the attendants had been mindful of foodstuff components. Definitely it can be achieved suitable!
I will say she(AA) located a later on flight for me on another airline,which I so appreciated,but she undoubtedly might have much more enjoyable in working with me.
Whenever we ultimately gained an e-mail reaction from American Airways, the overall response time was close to 1 hour. Though we waited an hour or so, we did get multiple responses to our First dilemma:
I'm unfortunate to say I am disappointed in American Airline’s managing of the make any difference. We in no way acquired our luggage until late inside the day on March thirteenth. To incorporate insult to harm we have been charged $25 for each bag by American Airlines for our return flight house While we didn’t fork out to check our luggage on the way in which on the Virgin Islands.
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My husband and I were booked for honeymoon to NYC on Nov 9, 2015. File locator: VDEURG. To the day we had been to leave, Our flight #4378 was cancelled on account of no crew. We ended up booked for later on flight #5738, costing us a fifty percent day of holiday. The 2nd flight was then cancelled as a result of upkeep dilemma. Quite a few choices were presented but nothing at all that may get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Moments Sq. at $317 a night which were non-refundable as it was a lot less than 24 hrs. We ere available a flight to Dallas that could get us from Pensacola late but only if we drove an hour or so absent to Fort Walton Seashore airport. We took it, bought in late and still left following 4 hrs sleep the next day. That Value us an additional $177.00 in resort fees. My partner’s luggage in no way arrived in Dallas as we were being promised it would- mine took in excess of one hour to locate mainly because it wasn't about the carousel with the remainder of the flights luggage, We received into NYC per day after our honeymoon was to begin, with loads of tension and cost.
American Airlines,i am so upset !!! I had this type of tough time with my disabled kid!! You shed my stroller seat belt, i had to walk many of the way within the airport holding my 4 several years previous daughter…and immediately after standing one particular hour within the baggage declare they instructed me to connect with your client service ,guess what? They may’nt do anything!! it proceeds? unbelievable!!!
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At sign in for flight 2356 my bag was viewed by staff as oversized. Put in size Look at & was 1 inch to tall . My gripe- my spouse with equivalent bag was not ( diff coloration) questioned to measurement Verify. noticed many clearly too tall baggage earlier check pt. your getting rid of $.
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When there was a few half hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute and I simply call him and she or he recurring that we actually ought to be there. In this particular instant he reported “please, don´t worry, I´m not nervous any more, this means you shouldn´t be nervous any moreâ€.
Just flew The us airlines by means of american eagle….experienced the rudest flight attendant ever….A different passenger was javing issues on connecting flight …she was so concerned missing it…flight attendant was so impolite and no help….she was horrible to passengers total serving beverages…..we sat for twenty minutes waiting around foe gate when landing in chicago…many of us needed to uae restroom…she snapped at persons after we made an effort to use restrooms.
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